How To Delete Cleaned Contacts In Mailchimp

Cleaning your email list is an important step in maintaining a healthy and engaged subscriber base. But what happens when you come across “cleaned contacts” in Mailchimp? In this article, we’ll show you exactly how to delete these cleaned contacts to keep your mailing list up-to-date and optimize your email marketing efforts.

So, how do you delete cleaned contacts in Mailchimp? It’s simple! Just follow the steps outlined below:

  1. Log into your Mailchimp account and navigate to the Audience tab.
  2. Select the audience that contains the cleaned contacts.
  3. Click on the Manage Contacts dropdown menu and choose View Segments.
  4. Look for the segment named “Cleaned Subscribed” or “Cleaned Unsubscribed.”
  5. Once you’ve located the segment, click on it to open it.
  6. From here, select all of the contacts listed under this segment by checking the box next to their names.
  7. Finally, click on Actions > Delete from Segment at the top-right corner of your screen.

By following these straightforward steps, you can easily remove those cleaned contacts from your Mailchimp audience and ensure that only active subscribers receive your emails going forward. Let’s dive right in!

Step 1: Accessing the Contacts Dashboard

To delete cleaned contacts in Mailchimp, you need to first access the Contacts Dashboard. Follow these steps:

  1. Log in to your Mailchimp account.
  2. From your dashboard, click on the “Audience” tab located at the top of the page.
  3. In the dropdown menu that appears, select “All contacts”.
  4. You will now be directed to the Contacts Dashboard where you can manage your contacts.

Once you have accessed the Contacts Dashboard, you can proceed with deleting cleaned contacts from your list.

Step 2: Filtering Cleaned Contacts

To effectively delete cleaned contacts in Mailchimp, you need to filter them out using specific criteria. The filtering process allows you to identify the cleaned contacts and remove them from your list. Follow these steps:

  1. Login to your Mailchimp account.
  2. Go to the “Audience” tab located at the top of the page.
  3. Select the audience that contains the contacts you want to delete.
If you have multiple audiences, make sure you choose the correct one where your cleaned contacts are stored.
  1. Once inside your chosen audience, click on “Manage Contacts” in the navigation menu.
  2. From there, select “Segments”.
Segments allow you to create custom groups based on certain conditions or criteria that apply only within a specific audience.
  1. Click on “Create Segment”.

  2. In this step, we’ll set up our segment rules for filtering cleaned contacts.

    • Under “Match any conditions”, select:
      • Contact > Email Marketing Status
      • is equal to
      • Cleaned
    This rule ensures that only those contacts with an email marketing status of “Cleaned” will be included in our segment for deletion purposes.

8.Click on “Preview Segment” button below and ensure it shows only “Cleaned” status emails as expected.
9.Once confirmed, click “Save As Segment” button above preview pane
10.Give your segment a name (e.g., ‘Cleaned Contacts’) and save it.

Now that we have successfully created a segment containing all the cleaned contacts from our selected audience, we can proceed with deleting them permanently from Mailchimp by following further steps outlined in Step 3.

Step 3: Deleting Cleaned Contacts

To keep your Mailchimp account organized and maintain a healthy email list, it’s important to regularly delete cleaned contacts. Here’s how you can do it:

  1. Log in to your Mailchimp account.

  2. Navigate to the Audience dashboard by clicking on the “Audience” tab at the top of the page.

  3. Choose the audience where you want to delete cleaned contacts from, or create a new one if needed.

    Audience Dashboard

  4. Once you’re on the desired audience page, click on the “Manage Contacts” dropdown menu and select “Cleaned Contacts”.

    Manage Contacts Dropdown Menu

  5. You will now see a list of all your cleaned contacts for that particular audience.

  6. To delete individual cleaned contacts, simply click on the checkbox next to their name and then click on the “Delete” button.

  7. If you want to delete multiple cleaned contacts at once, use the checkboxes next to each contact or use the master checkbox at the top of the table to select all contacts. Then click on “Delete X Contact(s)” (X being replaced with actual number) located above or below your contact list.

  8. A confirmation pop-up window will appear asking if you are sure about deleting these contacts permanently from your audience.

  9. Click on “Permanently Delete” if you are certain about removing these cleaned contacts from your Mailchimp account.

  10. Congratulations! You have successfully deleted cleaned contacts from your Mailchimp audience.

Remember, cleaning up your email list is crucial for maintaining high deliverability rates and ensuring that only engaged subscribers receive your campaigns effectively


In conclusion, deleting cleaned contacts in Mailchimp is a simple and necessary task to ensure the cleanliness and effectiveness of your email marketing campaigns. By regularly removing cleaned contacts, you can maintain a high-quality subscriber list, improve deliverability rates, and enhance overall campaign performance.

Remember that cleaning your contact list involves identifying and removing email addresses that bounce repeatedly or have been marked as spam by recipients. This proactive approach helps you maintain a healthy sender reputation and ensures that your messages reach the right audience. With Mailchimp’s user-friendly interface and handy features, managing and deleting cleaned contacts has never been easier.

Keep in mind that maintaining an up-to-date contact list is essential for successful email marketing. Regularly reviewing your subscribers’ engagement levels, cleaning out inactive or invalid addresses, and focusing on delivering valuable content will contribute to better open rates, click-through rates, and ultimately drive more conversions for your business.

So why wait? Start streamlining your contact list today by following these simple steps to delete those pesky cleaned contacts in Mailchimp!

Scroll to Top